Sales Support

Job Title: Sales Support

Company: Exertis UK

Salary: £23,800 + £2000 Bonus OTE

Location: Snetterton, NR16 2JU (On site, Monday to Friday, 9 am–5:30 pm)

Contract Type: Permanent

Description:

Are you looking to take your career to the next level in a fast-paced, supportive, and rewarding environment? Join our team at Exertis UK as Sales Support where you’ll offer support to our AV sales teams, by completing administration tasks and speaking directly with customers.

As part of the team, you’ll:

• Manage order and processing tasks, including receiving purchase orders, handling quote requests, and coordinating with account managers for accurate processing.
• Oversee the daily delivery checklist to ensure orders are invoiced, dispatched and tracked, addressing any delays through customer service and raising necessary support tickets
• Generate and distribute daily sales reports, maintain the call statistics tracker, sharing detailed call performance data with account managers biweekly.
• Serve as the main point of contact for bid requests, securing pricing from vendors, processing warranty forms and liaising with product managers and relevant teams to finalise bids and warranties.
• Coordinate returns processes with customer service, follow proper protocols and monitor freight adjustments to recover overcharges, ensuring efficient handling and financial accuracy.

Why Join Exertis?

At Exertis, we believe that together, we can achieve more. Our inclusive culture celebrates diverse perspectives and encourages everyone to turn challenges into opportunities. You’ll have access to:

• Tailored career development paths designed to help you thrive.

• Employee resource groups, including Women at Exertis, LGBTQIA+, and more.

• A vibrant and collaborative workplace where your voice matters.

What We’re Looking For:

You’re someone who thrives in a fast-paced, results-driven environment. To excel in this role, you’ll bring:

• Experience of working in an office environment within an administration role.

• Strong communication and relationship management skills.

• Organised with high levels of accuracy and attention to detail.

• A willingness to learn and embrace challenges.

Your Rewards and Benefits:

We recognise and celebrate hard work at Exertis. When you join us, you’ll enjoy:

• 25 days of annual leave, with the option to purchase more.

• Paid time off for your birthday and volunteering opportunities.

• Comprehensive parental leave packages and well-being programs.

• A supportive and inclusive environment where your growth is our priority.

Flexible Work Options:

While this role is based on-site in Snetterton, we’re open to discussing flexible work arrangements and will support them if they benefit our customers, our business and you.

Selection Process:

Our selection process is designed to ensure a smooth and thorough evaluation of candidates. Once we receive your CV, our team will carefully review it to assess your suitability for the role. Shortlisted candidates will be invited to a telephone interview with the recruitment team, providing an opportunity to discuss your experience and skills in more detail. Following this, you may be asked to complete online testing to evaluate key competencies relevant to the position. Successful candidates will then proceed to a formal interview process, which can be conducted online or in person, with the hiring manager.