Sales Administration Apprentice

Join us in Exertis Enterprise’s biggest commercial team, where we will support you to achieve a Level 3 Business Administration qualification while working with a dynamic team to support our customers in finding the right server solution for them. With your drive for a great customer experience, you’ll work collaboratively with others in the team to ensure accurate reporting and administration.

As part of the team, you’ll:

• Process server orders that come in from our customers
• Set up parts numbers on our systems
• Own and look after the inbox for the team, responding to queries and distributing emails as required
• Maintain accurate weekly reporting for the team
• Liaise with other departments, including sales, other commercial teams and third party warranty

Why Join Exertis?

At Exertis, we believe that together, we can achieve more. Our inclusive culture celebrates diverse perspectives and encourages everyone to turn challenges into opportunities. You’ll have access to:

• Tailored career development paths designed to help you thrive
• Employee resource groups, including Women at Exertis, LGBTQIA+, Ethnicity and more
• A vibrant and collaborative workplace where your voice matters

What you’ll study:

We will support you through gaining a Level 3 qualification in Business Administration, where you will learn skills and knowledge, including:

• Business fundamentals
• Managing stakeholders
• Professionalism, integrity and a positive attitude
• IT systems, packages and data analysis
• Adaptability and being open to feedback

For further information on this apprenticeship standard, please see https://sr-apprenticeships.co.uk/apprenticeship_programmes/business-administrator-l3/

What We’re Looking For:

You’re someone who thrives in a fast-paced, results-driven environment. To excel in this role, you’ll bring:

• High attention to detail and organisation skills
• Strong communication skills with the confidence to speak with different departments both in person and over the phone
• Eagerness to learn
• Experience of working within customer service roles is preferred but not essential

Your Rewards and Benefits:

We recognise and celebrate hard work at Exertis. When you join us, you’ll enjoy:

• Competitive apprenticeship salary
• 5 weeks of annual leave + bank holidays and the option to purchase more
• Paid time off for your birthday and volunteering opportunities
• Comprehensive parental leave packages and well-being programmes
• A supportive and inclusive environment where your growth is our priority

Flexible Work Options:

We value diversity and inclusion and champion a culture where everyone feels valued, included and celebrated. We’re open to discussing flexible work arrangements. If it’s right for our customers, our business and for you then we’ll do what we can to support it.

At Exertis we recognise that ways of working have changed, which is why we have adopted a flexible way of working in our offices. Many teams are now offering a mix of remote and office working that support business needs and individual circumstances. 

Selection Process:

Our selection process is designed to help you showcase your skills and experience so we can thoroughly evaluate candidates.  Once we receive your CV, our team will carefully review it to assess your suitability for the role. Shortlisted candidates will be invited to a telephone interview with our in-house recruitment team, providing an opportunity to discuss your experience and skills in more detail and find out more about Exertis. Following this, you may be asked to complete online testing to evaluate key competencies relevant to the position. Successful candidates will then proceed to selection process, which may be conducted online or in person, with the hiring manager.