Customer Service Advisor

The role of a customer service advisor is all about being the first point of contact for Exertis. Our customer service advisors provide excellent customer service and deal with inbound queries from customers and vendors. This role also includes an aspect of sales support, where the successful candidate will assist with pre and post sales. We need your experience and knowledge of excellent customer services; you’ll offer advice and solutions and be a great example of our customer centric business.

Our Culture

We really care about each other and Exertis. We’re empowered to turn every challenge into an opportunity. Not a day goes by when there isn’t laughter or excitement in our offices. Our values are the foundation of all we do. Together we can make extraordinary happen.

Your mindset

Are you curious, collaborative and confident? We’re motivated by performance, so if your flexibility and resilience feed into your can-do attitude, then it’s safe to say you’ll probably fit in. We want our Customer Service Advisors to be good at building relationships, customer-focused, able to simplify the complex and work from their own initiative. If you care about colleagues and the business you’re working for and have experience in sales support, customer service or customer facing admin, we’d love to hear from you!

Your benefits

We reward a job well done. You can expect tailored career growth and development opportunities plus 25 days holiday with the option to buy more. You get a day off for your birthday and a day for volunteering or charity work. We also offer generous Maternity, Shared Parental, Paternity and Adoption pau. But that’s ot all. See our other benefits here.

About Exertis

At Exertis, we help more than 700 global brands and countless resellers, e-commerce operators and retailers to bring their tech products to market.

This of all the tech used daily at home, on the move or at work; it’s probably passed through one of our logistics centres or been prescribed by one of our expert teams. Join us and work with distribution and specialist service leaders. Together, we can progress your career.

We celebrate diversity and inclusion and are continually creating a culture where everyone is appreciated and included. We’re open to discussing flexible work arrangements and will support them if they benefit our customers, our business and you.