Credit Controller

We are recruiting for a Credit Controller to join our team on a 15-month basis, supporting the team in cash collection and account management.

Your Day-to-Day

• Contact customers for all soon to be due and overdue items, following up on communications frequently
• Adhere to established collection procedures, using initiative and flexibility to achieve targeted expectations/results while promoting customer goodwill
• Ensure that customer queries are resolved promptly and accurately within SLA
• Develop and maintain harmonious and effective working relationships with all customers, departmental colleagues, sales and customer services personnel and make visits to resolve problems and promote cooperation
• Demonstrate a strong awareness of and commitment to Ethics and Compliance and the DCC Group Code of Conduct

Role Requirements

• Hard-working
• Willingness to work
• Great communicator, both verbally and written

What’s in it for you?

It’s important to us that our people love what they do and in turn we put together a benefits package that rewards a job well done. We’ll give you:

• 25 days holiday plus bank holidays
• Social events
• Health care cash plan paid for by the company
• Income protection Scheme
• Employee Assistance programme
• Loyalty awards for key service milestones
• Cycle to Work Scheme
• Enhanced maternity, paternity and shared parental leave
• Holiday purchase scheme
• Award-winning Learning & Development team
• Internal career opportunities

We value diversity and inclusion and champion a culture where everyone feels valued, included and celebrated. We’re open to conversations about flexible working. If it’s right for our customers, our business and for you then we’ll do what we can to support it.