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Credit Controller - 12 month FTC

Company:  Exertis UK
Salary:  Up to £23,000 DOE

GB, BB12 7BF

Contract Type:  Permanent
Date Posted:  22-Jun-2022

We are looking for a Credit Controller to join our team at our Burnley Business Park site. The successful candidate will be working in a fast-paced environment dealing with a high volume of payments and queries with a customer base of around 30 to 40 accounts. To be successful in this role as a Credit Controller you will need to be highly competent at resolving invoice queries through problem solving and effective relationship building. This role is a 12 month fixed term contract with a view to potentially go permanent,


Your day to day as a Credit Controller
•    Operate all established collection procedures using initiative, imagination and flexibility to achieve targeted expectations/results while promoting customer goodwill
•    To contact customers regarding all unpaid items following up communications frequently
•    To maintain accurate and up to date customer details and account records 
•    To monitor daily all computer output and incoming correspondence, ensuring that customer queries are resolved promptly and accurately
•    To develop and maintain harmonious and effective working relationships with all customers, departmental colleagues, sales and customer services personnel and, where necessary, to make visits to resolve problems and promote co-operation
•    To maintain efficient, responsive customer focused links with order handling operations to monitor debt accumulation on accounts requiring constant view
•    Demonstrate a strong awareness of and commitment to Ethics and Compliance and the DCC Group Code of Conduct.


Skills and experience

•    Previous credit control experience
•    Experience with debit notes/sales ledger desirable but not essential
•    Excellent communication skills
•    Excellent relationship building skills
•    Self-motivated and responsible 
•    Excellent attention to detail
•    Competent user of Microsoft Office products
•    Highly numerate/ literate


What’s in it for you
It’s important to us that our people love what they do and in turn we put together a benefits package that rewards a job well done. We’ll give you:
•    23 days holiday from start increasing up to a maximum of 27 days with length of service 
•    Access to a Cash plan provided by Healthshield 
•    Income protection scheme (including access to a wellness early intervention scheme)
•    Access to cycle to work scheme 
•    Employee assistance programme 
•    Death in service 
•    Holiday purchase scheme 
•    Loyalty award at key service milestones 
•    Enhanced, Maternity, Shared Parental, Paternity and Adoption pay  
We value diversity and inclusion and champion a culture where everyone feels valued, included and celebrated. We’re open to conversations about flexible working. If it’s right for our customers, our business and for you then we’ll do what we can to support it.