Business Support Administrator

LOCATION:                       Leopardstown

DEPARTMENT:                Fannin Ltd

Who we are:

Fannin Limited is part of DCC plc employs approximately 16,600 people across three main divisions of Energy , Technology and Healthcare. At Fannin, we provide the medical devices, pharmaceuticals and diagnostic products that help healthcare professionals and patients across the Island of Ireland and the UK manage illness and restore health. What we deliver is more than simply the mechanics of treatment, with our extensive range, expert knowledge and unrivalled customer care, we seek to be the best service provider of Medical Devices, Medicines, and Services to the healthcare sector.

With the heritage of care giving dating back to 1829 we have a track record in medical supplies and pharmaceutical distribution to support our claims. We deliver confidence in our ability and with the backing of DCC, one of Ireland’s largest PLCs, we have the financial strength to sustain and develop our business which is underpinned by our dedicated workforce.

For information about job opportunities at Fannin and across the wider DCC Vital business, please visit the DCC Vital career site at www.dccvital.com/careers

The Role:

We are currently seeking an experienced Administrator to join our busy team located in Leopardstown. Your role will be to provide a high level of administration support to a variety of different stakeholders which will the sales team, from Directors to the sales representatives working in the field, but also external customers in completing the electronic correspondence when bidding for tenders.

To be successful in this role you must have solid administration experience ideally within the healthcare sector.  You will have strong attention to detail. You must be used to working to deadlines and have the ability to work under pressure.

The right candidate will have extensive administration experience and be very detail orientated. Excellent MS Excel and Powerpoint skills are essential.

Principal Duties and Responsibilities
 

Sales team support:

• Provide administrative support to the Sales Directors & Sales Representatives including travel & accommodation arrangements.
• Support to Sales Director & Sales Reps on product quotations, pricing and supplier queries as required.

• Organise supplier & product training for Sales Team and new hires.
• Create PowerPoint presentations for Principal meetings.
• Arrange conferences, exhibitions and coordinate monthly manager meetings, including the taking of minutes.
• Reporting:
  • Produce month end reports
  • Produce sales and purchase trend reports
  • Produce Sales Bonus tracker reports
  • New pricing /margin set up
  • Setting up annual and Territory budgets

Marketing Support & Customer Complaint management:

• Design and maintain levels of brochures and marketing materials with graphic partner’s sales managers.
• Coordination of Clinical Studies.
• Ensure market samples are provided to team.
• Oversee all aspects of Clinical Exhibition coordination bookings, Exhibition stand.
• Co-ordinate Marketing mail-shot promotions including dealing with outside agencies and printers as required.
• Responsible for provision of and updating content on the Fannin company Website.
• Managing customer complaints & recalls, i.e. completing supporting administration & liaising with sales team & supplier.

Tender – Contract Processes:

• Co-ordinate and support all stages of the tendering process.
• Completion of Tender response documents including provision of pricing and product information
• Collating Tender sample packs.
• Communicating status updates to all stakeholders to ensure Tender deadlines are met

Qualifications and experience:

• • Demonstrated track record delivering in a high level Administrative role with 5 years’ experience.
  • Advanced Microsoft Office skills (Word, PowerPoint, Excel, Visio and Project for Windows)
  • Professional communications skills required.
  • Excellent time management, prioritisation & organisational skills.
  • Attention to deal and an appreciate of the need for accuracy particularly on Tender documents
  • Ability to use own initiative and show discretion
  • Flexible approach to working hours during busy periods
  • Previous medical company/healthcare experience would be an advantage

Other Information:

• Excellent remuneration package commensurate with experience will apply
  
   

FANNIN IS AN EQUAL OPPORTUNITY EMPLOYER