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Service Technician

Company:  Jam
Req ID:  5809
Salary:  undisclosed


Contract Type:  Permanent
Date Posted:  16-Mar-2023

Recruitment for this role is held locally. To apply for this position please follow the link here.


Job Title:          Service Technician

Location:          Ashly Audio, Webster, New York

Hours:              8:00AM – 4:30PM Monday - Friday, Full Time

Department:    Customer Service

Salary:              $22.50 to $25.00 Hour


Our Company

JAM Industries, making the world sound better, one brand at a time! Do these words sound like music to your ears?

Since 1972, JAM Industries has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!


Bench Technician for the Ashly Audio Service Department to diagnose, troubleshoot, repair and test analog and digital audio products including power amplifiers. Will be required to certify complete functionality and document findings of all failure repairs.



·         Must be capable of reading schematic diagrams and troubleshooting circuit board assemblies to the component level.

·         Must be skilled at both surface mount and through-hole component replacement and solder rework.

·         Familiarity with the use of basic test bench equipment, (oscilloscopes, DMMs, signal generators, variacs), is essential.

·         Basic competency of computer skills, (email, data entry, ability to learn proprietary software).

·         Minimum required experience of 2 years.

·         Occasional lifting of up to 60 lbs may be required.

·         AS / AAS (ELT) degree preferred, experience & understanding of audio a plus.


Ready to join our team? Here is why we are one big happy JAMily!!!

    Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability
    Wellness Incentive Program, and an Employee Assistance Program
    401K matching program
    Work-life balance is key: Flextime, summer hours, paid vacation, personal time off
    We value work life balance and offer a causal and fun environment
    Lively social calendar… there’s always something for everyone!
    Generous employee discount on all our cool gear
    On-going learning opportunities
    Not to mention the opportunity to work in a highly talented, winning team!


Come JAM with us… we not only work hard but play just as hard. Want to take your career to the next level? Click here to view all our current openings!