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Retail Operations Executive/Officer

Company:  DSG Energy
Req ID:  5505
Salary:  DOE


Contract Type:  Permanent
Date Posted:  09-Nov-2022

Recruitment for this role is carried out locally.  To apply for this position, please click HERE.

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This role reports to the Customer Operations Supervisor and is responsible for developing and executing the retail business of the non-gas segment.



  • Monitor sales performance of the showrooms and liaise with showroom staff to define opportunities and optimize solutions for profit maximization;
  • Conduct regular showroom visits to ensure the delivery of excellent customer services to clients;
  • Coordinate with the Marketing team to implement promotional campaigns across the showrooms;
  • Associate with the Marketing Team to manage and plan sourcing strategy;
  • Ensure an efficient and effective inventory management control for the non-gas retail business;
  • Analyse sales data and prepare regular reports on sales performance;
  • Perform ad-hoc tasks as assigned by the management.



  • Diploma holder or above in business administration, retail management, sales & marketing, or related discipline;
  • With 3 years of work experience in customer service, retail business or sales support;
  • Good team player and able to communicate with all levels of stakeholders;
  • Self-motivated, well-organized and able to work independently;
  • Good command of spoken and written English and Chinese;
  • Good knowledge of POS systems is an advantage;
  • Proficient in MS Office applications;
  • Candidate with less experience will be considered as Retail Operations Officer.