Administrator

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Flogas Britain is one of the largest distributors of off-grid energy in the UK and has 40 years’ experience of providing solutions to both commercial and domestic customers, principally in the form of liquid gas.  The business has a longstanding record of organic growth driven by new installations, underpinned by a strong technical engineering expertise and capability, which combined with several bolt-on acquisitions has resulted in its market share increasing from 10% to over 30%.

The business is at the forefront of the energy transition having developed a prominent track record in converting customers from higher emissions fuels to lower carbon and cleaner solutions for the last decade and is now well placed with a significant range of opportunities to develop and diversify into New Energies into the future in line with our 2040 vision to provide 100% renewable solutions to customers.

Flogas has been highly acquisitive in executing this strategy, investing over £50 million in the recent acquisitions of Protech, DTGen and Equity Energies, bringing together a compelling proposition of products, technologies, and services to support customers in navigating their energy needs through the transition and to execute their strategies in regard to energy cost, security and carbon emissions on their own pathway to net zero.

Flogas Britain has revenues of around £400 million and employs over 1,500 people across its multi-site operation across Britain with its headquarters in Syston, Leicestershire.

JOB PURPOSE

Reporting into the site manager, you will be responsible for the general administrative duties within the site office to ensure the timely and efficient administration of all customer orders and paperwork.

ACCOUNTABILITIES

• General day to day office duties, including data entry
• Looking after the sales counter and serving customers in a professional and courteous manner
• Providing administration support to customer accounts
• Updating the system and completing spreadsheets as required
• Handling customer service queries
• Raising & processing invoices
• Some weekend working is required

This job description is for guidance purposes and the role holder will be expected to do any other tasks as is reasonably expected of them.

JOB HOLDER REQUIREMENTS

Have previous administration experience
• Be proficient with all aspects of Microsoft office programs including Outlook, Word & Excel
• Be able to work on own initiative
• Work within strict deadlines and effectively prioritise workload to meet changing business requirements
• Possess strong attention to detail and be able to identify inaccuracies effectively and in a timely manner
• Convey a positive attitude to staff and customers at all times.
• Have good interpersonal skills, and able communicate to staff & customers on all levels
• Work well in a team and provide support to others
• Demonstrate a flexible approach to work and be willing to work additional hours during busy periods to meet seasonal demands

Flogas Britain is committed to driving diversity and inclusion across its workforce, striving to attract and develop the best talent regardless of gender, age, sexual orientation, disability, neurodiversity, ethnicity or any other factor, and building a diverse and supportive culture of respect and fairness for all.  Candidates of all backgrounds are encouraged to apply.

Furthermore, Flogas Britain embraces flexible working, both from a working pattern and a location perspective.  As part of a dynamic, fast-moving organisation, this is a demanding role and it is anticipated that an element of physical HQ or site meetings will be required to effectively partner the business (when circumstances allow), however the business offers flexibility in how and when the role is fulfilled and performance is measured through delivery rather than presence.  

Candidates with different flexibility needs are encouraged to apply.