Key Account Manager

Recruitment for this role is carried out locally. To apply for this position, please visit the DCC Careers Site. Please do not click the apply button on this page as applications through this site are unmonitored and may not be picked up

Flogas Britain is one of the largest distributors of off-grid energy in the UK and has 40 years’ experience of providing solutions to both commercial and domestic customers, principally in the form of liquid gas.  The business has a longstanding record of organic growth driven by new installations, underpinned by a strong technical engineering expertise and capability, which combined with several bolt-on acquisitions has resulted in its market share increasing from 10% to over 30%.

The business is at the forefront of the energy transition having developed a prominent track record in converting customers from higher emissions fuels to lower carbon and cleaner solutions for the last decade and is now well placed with a significant range of opportunities to develop and diversify into New Energies into the future in line with our 2040 vision to provide 100% renewable solutions to customers.

Flogas has been highly acquisitive in executing this strategy, investing over £50 million in the recent acquisitions of Protech, DTGen and Equity Energies, bringing together a compelling proposition of products, technologies, and services to support customers in navigating their energy needs through the transition and to execute their strategies in regard to energy cost, security and carbon emissions on their own pathway to net zero.

Flogas Britain has revenues of around £400 million and employs over 1,500 people across its multi-site operation across Britain with its headquarters in Syston, Leicestershire.

JOB PURPOSE

•    Assisting in securing new business from key developing markets
•    Re-signing contracts to ensure retention of existing national accounts
•    Client development – solution based selling to both new and existing national accounts
•    Building exceptional internal relationships with an external focus to the National Account customer
•    In conjunction with a National Account Manager, assist in developing, driving and embedding proactive strategic plans that secure new and existing National Account acquisitions and growth
•    Demonstrates an understanding and ability to manage exceptionally high work-loads 
•    Demonstrates strong analytical ability by producing key reports which identify gaps in the market and personal in role performance 
•    Collaborates with other National Account Managers to drive; new ideas for competitive advantage, national consistency and team spirt
•    Demonstrates accountability for personal performance through behaviours and high degrees of professionalism 
 

ACCOUNTABILITIES

•    Day to day account management of Flogas customers 
•    Re-signing contracts to ensure profitable retention of existing Flogas customers 
•    Ensuring any mid-term price increases are adhered to 
•    Signing up New Commercial energy customers 
•    Ensuring a smooth transition from initial sales lead through installation to first delivery 
•    Working with other functions to deliver a great customer experience 
•    Work with our partners to deliver complete energy solutions for our customers to future proof our business 
•    Responsibility to ensure all procedures and authorisations are followed for both new and existing business 
 

JOB HOLDER REQUIREMENTS

•    Proven experience of working within a professional customer focused environment
•    Proven experience of working within a field based sales role
•    Has already succeeded in switching a commercial company from oil to LPG (internal candidate only)
•    Achieving the required resign target whilst maintaining margin (Sales pack –Internal Role)
•    Ability to understand financial data
•    Excellent personal and interpersonal skills
•    High levels of numeracy
•    Committed, persuasive and personable with fluent written and verbal communication skills
•    High level of IT competency and experience of Microsoft packages including Microsoft Excel, Outlook and Power Point
•    Proven experience in a highly autonomous role
 

Flogas Britain is committed to driving diversity and inclusion across its workforce, striving to attract and develop the best talent regardless of gender, age, sexual orientation, disability, ethnicity or any other factor, and building a diverse and supportive culture of respect and fairness for all.  Candidates of all backgrounds are encouraged to apply.

Furthermore, Flogas Britain embraces flexible working and understand that we all have commitments outside work. We want to work with you to find a working pattern that both allows you a great work/life balance and allows us to provide an excellent service to our customers. If you feel that you would benefit from working a different pattern to that advertised, we encourage you to talk to us about this during the recruitment process. 

Candidates with different flexibility needs are encouraged to apply.