Job Title:  Strategic Energy Partner

How you’ll power our business as a Strategic Energy Partner 

The Strategic Energy Partner is responsible for developing DCC Energy's most important and highest-potential customer relationships. 

The role is focused on customers where the opportunity extends beyond a single product, project or sales cycle and where DCC can create greater value by developing a coordinated, long-term approach to the customer's energy requirements. 

This is not a traditional account management role and it is not simply a more senior sales position. 

The Strategic Energy Partner is responsible for understanding the customer's wider business, energy estate, priorities and future plans and translating these into a multi-year account strategy and commercial opportunity roadmap. 

The role will identify and shape opportunities across the Joint Value Proposition and coordinate the appropriate DCC Energy resources around the customer. 

Individual sales opportunities may be delivered by Sales Managers and specialist teams, but the Strategic Energy Partner retains responsibility for the overall customer strategy, relationship and long-term commercial value. 

Here’s what you’ll be doing 

• Strategic Customer ownership - Own the overall commercial strategy for a defined portfolio of strategic customers. 

• Joint Value Proposition development - Use the Joint Value Proposition as the basis for developing broader customer relationships. 

• Customer Discovery & Strategic Insight – Lead Deeper customer discovery across strategic accounts, be able to use insights to identify customer needs before they become formal procurement exercise wherever possible.  

• Account Planning & Opportunity Roadmap – Identify customer priorities, strategic objectives, relationship maps, current DCC engagement, existing products and services, known customer challenges, potential EMS opportunities, likely timing of future investments, estimated commercial value, decision-makers and influencers, competitive position, key risks and next actions.  

• Opportunity Creation – The role is expected to proactively create opportunity across strategic accounts.  

• Sales Manager & Specialist Engagement – The strategic account manager does not need to personally execute every sales opportunity within the account, opportunity ownership may sit with Sales. Account ownership remains with the Strategic Energy Partner 

• Complex & Integrated Opportunity Leadership – Where opportunities are multi-site, multi technology, strategically important or commercially complex, the Strategic Account Manager may lead the opportunity directly.  

• Executive Customer Engagement – Build trusted relationships with senior customer stakeholders, including executives and functional leaders across finance, procurement, sustainability, operations, estates, energy, engineering and investment.  

• Commercial Ownership – Maintain a clear understanding of the commercial value and economics of the strategic account.  

• Long-Term & Recurring Revenue – Increase the proportion of customer value generated through longer-term relationships and recurring revenue.  

• Cross-DCC Customer Development – You will play an important role is connecting the wider DCC Energy customer base with EMS.  

• Cross-Functional Leadership – You will operate across organisational and business boundaries.  

• Pipeline & Performance – Maintain a credible multi-year opportunity pipeline and ensure opportunities are correctly recorded within CRM with realistic values, stages and timescales.  

Success will be measured by the sustainable value created across the customer relationship, not simply by the number of individual transactions completed. 

What we’ll need from you 

• Demonstrable experience managing large, complex or strategically important B2B customers. 

• Experience operating in consultative, solution-led or infrastructure sales environments. 

• Strong experience developing multi-year customer strategies and account plans. 

• Evidence of creating new opportunities within existing strategic relationships. 

• Strong commercial understanding of customer investment decisions, ROI, operating cost, capital allocation and commercial risk. 

• Experience managing opportunities involving multiple customer stakeholders and decision-makers. 

• Ability to work across multiple products, services and technical disciplines without needing to be the technical specialist in each. 

• Strong understanding of energy solutions and the commercial drivers behind energy investment. 

• Experience coordinating specialist resources across complex organisations. 

• Ability to develop opportunities across multiple customer sites or business units. 

• Strong CRM, pipeline and forecasting discipline. 

• Experience of developing recurring or long-term commercial relationships would be advantageous. 

Detailed technical expertise across every DCC Energy capability is not required. The Strategic Account Manager must instead have sufficient commercial and energy understanding to recognise opportunity, challenge thinking and bring the right specialists together around the customer. 

What you’ll get from us 

You matter. And at Flogas, we’ll do right by you with all the benefits, support, and training you need to thrive. 

• Discretionary Bonus 

• Enhanced Pension Scheme 

• Life Assurance 

• EAP (Employee Assistant Plan) 

• Health plans, wellbeing support, free flu jabs and Eye Care Vouchers 

• Extensive discounts from loved brands and major retailers 

• 25 holidays + bank holidays with 1 additional volunteering day. *pro-rated based on contracted hours 

• Enhanced Family Friendly Leave