Job Title: Interim General Manager - Operations (NE)
Field Based, GB
Join us as at Flogas and we’ll do right by you with training, support, benefits, and lots of opportunities to develop in our 1,350 strong team.
Flogas is powered by people who want to do energy right by customers in homes and businesses all across the country. From Drivers to Technicians, Customer Experience experts to Site Managers, Engineers to Electricians, we come together as a team of experts, to do more for our customers
How you’ll power our business as a General Manager - Operations
At Flogas, we’re on a mission to deliver outstanding performance across our regional operations. As a key leader in this role, you’ll drive excellence by championing customer service, operational efficiency, safety, and a culture of continuous improvement. You’ll lead and inspire a high-performing team committed to doing things right the first time, every time. Working across a matrix of operations and support teams, you’ll play a pivotal role in ensuring we remain the number one choice for customers in the region.
Here at Flogas, we may have a fossil fuels background, but we’re working towards delivering 100% renewable energy to our customers by 2040. We’re already supporting our customers to reduce their carbon emissions, by helping them make the switch from oil to gas. We’re also developing our offering for technologies such as heat pumps and solar panels, beginning to help our customers reduce their energy consumption and evolving new bio-fuels and renewable gases. All of which means job security, and opportunities to get involved in exciting new initiatives. Join Flogas and help us do energy right for the future.
What we’ll need from you
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Act as subject matter expert and adjudicator for escalated driver training issues, DriveCam incidents, and disputes.
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Develop, implement, and maintain national driving standards
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Lead DriveCam review strategy and act as the final escalation point for complex or high-risk events
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Own and evolve the Licence to Coach programme and upskill managers, DTAs, and frontline coaches
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Monitor coaching effectiveness and support improvements through feedback and mentoring
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Align all driver training to a national curriculum, including CPC, DVSA mock stops, and online sessions
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Collaborate with Fleet, Health & Safety, and Operational teams to drive continuous improvement
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Opportunities are potentially available for training and progression and Flogas is committed to working with our driver teams to ensure everyone has an opportunity to reach their career goals
What you’ll get from us
You matter. And at Flogas, we’ll do right by you with all the benefits, support, and training you need to thrive.
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25 holidays + Bank Holidays with 1 additional volunteering day. *pro-rated based on contractual hours
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Enhanced pension scheme
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Life Assurance and Income Protection
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Discretionary Bonus
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Option of Company Car or Car Allowance
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Medical cover
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Employee Assistance Plan
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Health plans, Wellbeing Support, Free Flu Jabs and Eye Care Vouchers
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Extensive discounts from loved brands and major retailers
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Enhanced Family Friendly Leave
Flogas: Powered by people
At Flogas, we do energy right by hundreds of thousands of customers across Britain who live, work, relax or holiday off-grid. Powered by people like you, we connect them to the energy they need, when and where they need it. With the backing of the global Group DCC, we’ve grown over the last 35 years to become one of the largest suppliers of Liquid Petroleum Gas (LPG) in the country. Now we’re investing heavily in new infrastructure and innovations, so we can deliver 100% renewable energy to our customers by 2040 – and a career with a bright future to you.
Doing right by everyone
People matter at Flogas. We’re an equal opportunities employer and we welcome applications from all regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. We’re committed to doing right by our people, so we all feel engaged, motivated and proud to work for Flogas.