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Product Specialist

Company:  Exertis UK
Salary:  Up to £24,000 DOE plus bonus

GB, RG24 8EH

Contract Type:  Permanent
Date Posted:  08-Sep-2022

At Exertis, we thrive in a company culture that is driven to deliver more for customers. Our employees as committed, proactive and motivated. This dynamic environment contributes to a thriving growth-focused culture throughout Exertis, providing many career opportunities that span sales, commercial and corporate activities.


The Product Specialist is required to support the Commercial Team within the Computing Business Unit to deliver to our sales colleagues a consistent, relevant and engaging proposition from our Vendor partner Dell, to drive sales activation and engagement with proactivity and to support and drive awareness of the vendor proposition and portfolio.




Work with Marketing, Purchasing, Sales Teams and your Commercial colleagues to maximise the potential from Dell across their product portfolio.  Work closely with the Business Manager and have direct ownership for certain tasks to maximise the sales volumes and profit and minimise any risks within your vendor for Exertis and our stakeholders.

Continually strive to help our vendor partners and customers achieve their goals whilst maximising the opportunity for Exertis in sales volume and profit.


Key Responsibilities

  • Drive sales awareness and focus on Dell Technologies’ key priorities, including deal registration participation, Selling, Tech Refresh, KPO and CSG activities
  • Educate sales account managers on the technologies and resources available to them from Dell
  • Increase sales team productivity, deal size, and awareness of all Dell Technologies lines of business
  • Own the pipeline and deal tracker for Dell
  • Promote all the available Dell Technologies Partner Program resources and tools to the sales teams
  • Coordinate training to Exertis sales teams to sell Dell Technologies products using a combination of programs, including, but not limited to, lunch and learns, new hire training, and new product training
  • Increase Dell Technologies Partner Program awareness of deal registration, incentives and go to market programs  by  providing support and training to sales teams
  • Participate in conference calls with sales representative and their customers to answer questions, recommend solutions, and assist with closing sales or Dell Technologies products and services
  • Attend quarterly training sessions provided by Dell Technologies
  • Maintain product and technology-specific knowledge sufficient to function as initial point of contact and qualification for sales functions
  • Maintain key vendor information for sales function, including product set ups, price lists, profs, deal registration process, promotional updates, new product launches and products going EOL
  • Ensure key information flow from vendor through to Sales function including ETAs, lead times, product shortages and deal registration status
  • Understand basic competitive positioning of aligned products and vendor in context of key market, product or technology competition
  • Work with the Business Manager and vendor on monthly/quarterly proactive campaigns to drive incremental business opportunities such as -
    • Lapsed accounts
    • Attach / Services
    • High-end product – Selling up the stack
    • Specific stock focus – Aged / Swap selling items in constraint
    • New products
    • Promotions
    • GAP accounts
    • High TAM accounts not spending through Exertis
    • Sales training – Products / Technology / Tools & Process
    • Vendor engagement – Working with reseller teams


  • Produce a monthly/quarterly business review pack to be presented to Business Manager and vendor, this is to include a summary of campaigns completed


Essential Requirements

  • Ability to manage multiple work streams effectively
  • Ability to absorb and use data to assist in decision-making
  • Excellent written and oral communication skills
  • Effective communicator with a proactive approach to problem solving and excellent time management skills
  • Strong team player
  • Self-motivated and enthusiastic
  • Ambitious, target-driven individual
  • Excellent numerical ability (including competency with MC Excel)


What’s in it for you?

It’s important to us that our people love what they do and in turn we put together a benefits package that rewards a job well done. We’ll give you:

  • Competitive Salary
  • Generous bonus scheme
  • 23 days holiday plus bank holidays
  • Social events
  • Health care cash plan paid for by the company
  • Income protection Scheme
  • Employee Assistance programme
  • Loyalty awards for key service milestones
  • Cycle to Work Scheme
  • Enhanced maternity, paternity and shared parental leave
  • Holiday purchase scheme
  • Award-winning Learning & Development team
  • Internal career opportunities

We value diversity and inclusion and champion a culture where everyone feels valued, included and celebrated. We’re open to conversations about flexible working. If it’s right for our customers, our business and for you then we’ll do what we can to support it.