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Account Support

Company:  Exertis UK
Salary:  DOE
Location: 

GB, HX5 9HF

Contract Type:  Permanent
Date Posted:  23-Nov-2022
Description: 

As part of a small team within a large PLC organisation, we have an opportunity for an adaptable individual with strong administrative experience to join our team in Exertis Supplies. Experience within a B2B sales and/or customer service role will be beneficial but not essential as full training on systems and processes will be provided.

If you have the relevant experience and are wanting to pursue your career, then we would love to hear from you.

Working hours Monday to Friday 09:00am – 17:30pm. Office based initially with a view to hybrid working after completion of probation.

 

Your Day-to-Day

  • Taking lead of several key tasks.
  • Day-to-day management of the account.
  • Be able to identify growth opportunities.
  • Resolve issues / Maintain the catalogue both in house and with the Customer.
  • Shortage balance and debit investigation with solution.
  • Completion of product setup and creation of items on amazon to include additional content as required.
  • Manage end-to-end returns factoring in patterns.
  • Other duties may be assigned as part of the team and as per the business needs.
  • Demonstrate a strong awareness of and commitment to Ethics and Compliance and the DCC Group Code of Conduct.

 

Role Requirements

  • Competent levels of IT skills, including MS Office with a focus on Excel.
  • An ability to problem solve with a keen eye for detail and accuracy.
  • Have good organisation and time management skills, working to deadlines.
  • Excellent communication skills both internally and externally, verbally and written.

 

What’s in it for you?

It’s important to us that our people love what they do and in turn we put together a benefits package that rewards a job well done. We’ll give you:

 

  • Competitive Salary £21-23k.
  • 23 days holiday plus bank holidays, rising to 27 with increased service.
  • Holiday purchase scheme.
  • Loyalty awards for key service milestones including cash or holidays.
  • Health care cash plan paid for by the company.
  • Income protection scheme and Employee assistance programme.
  • Cycle to Work and Seasonal staff purchase scheme.
  • Enhanced maternity, paternity, and shared parental leave.
  • Award-winning Learning & Development team with Internal career opportunities.
  • Social events.

 

We value diversity and inclusion and champion a culture where everyone feels valued, included, and celebrated. We’re open to conversations about flexible working. If it’s right for our customers, our business and for you then we’ll do what we can to support it.