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Sales Ledger Clerk/Credit Controller

Req ID:  706
Company:  DCC Vital - Williams Medical Supplies
Salary:  Not disclosed

Rhymney, GB, NP22 5PY

Contract Type:  Permanent
Date Posted:  07-Jul-2021

Job Description and Person Specification


Job Title:                      Sales Ledger Clerk/Credit Controller


Department:               Credit Control


Reports to:                  Credit Control Manager                    


Purpose of the Job:


To maximise cash inflow by prompt and professional collection of accounts due, in order to reduce debt, increase cash flow and reduce risk.  To provide a helpful and friendly service to all our customers and carry on the customer care policy through all processes.


Main Duties/Responsibilities and Knowledge/Skills Requirements


Key Duties:


•          Chasing debt by telephone and e-mail and reducing debtor days

•          Allocating payments in accordance with customer remittances

•          Processing reminder letters and monthly statements

•          Liaising with Key Accounts, Sales and Customer Care departments to resolve outstanding queries

•          Ensuring all major accounts adhere to agreed order to cash cycle

•          Daily and month end reporting and account reconciliation

•          Investigating and resolving queries relating to non-payment of invoices

•          Working to strict monthly collections targets

•          Other duties as and when required


Knowledge and Understanding Required


•          Knowledge of Microsoft Dynamics Navision or similar accounting package

•          Competent with Microsoft desktop packages to include Outlook, Word and with good Excel skills

•          You will have 2-3 years previous experience of working in an accounts department with exposure to credit control


Person specification


•          Part qualified ICM or AAT qualification would be an advantage but not essential

•          The position would suit an individual who is driven by results and is target driven.

•          A polite but tenacious telephone manner is essential

•          Strong team working ethos and the ability to be pro-active and use initiative to work alone when required

•          Ability to remain calm and professional when under pressure

•          Demonstrate excellent planning, organisational and time management skills.


Post-Holder Specific


This Post Holder has some duties and responsibilities in addition to those outlined above.


Responsibility for Williams ‘Key’ accounts


•          Proven objection, negotiation and complaint handling, where attention to detail is paramount

•          Actively engaging / liaising with the Key Account Team, Corporate Development Managers and the Director of Sales to achieve targets.


Responsibility for Merlin Medical Ledger


•          Ability to process foreign payments

•          Experience of Trade Customers would be an advantage but not essential


Health Safety and Environmental Awareness


Every employee is responsible for:


  • Understanding and Working in accordance with company policies and procedures.
  • Reporting defective equipment and dangerous situations
  • Using safety equipment provided
  • Avoiding horseplay which could result in injury
  • Complying with management requests and instructions
  • Not using defective equipment
  • Not misusing equipment
  • Not damaging equipment
  • Exercising reasonable care towards themselves and others
  • Ensuring they have been given the relevant training to undertake their role
  • The quality of work which they undertake
  • Care for the environment and prevention of pollution
  • The health and safety of themselves, fellow employees, contractors, visitors etc


DCC Vital operates quality and EHS management systems across all sites and staff agree to comply within the requirements relevant to their role