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Clinical Specialist

Req ID:  283
Company:  DCC Vital - Fannin Ltd
Salary:  Not disclosed


Contract Type:  Permanent
Date Posted:  03-Feb-2021


 The Opportunity

Working to a business plan, the primary purpose is to improve the service provision and efficiency of the business. Through an understanding of the hospital theatre environment, the individual will assist with the ongoing support of existing Fannin’s orthopaedic division’s reconstruction customers and/or help implement business in new accounts by supporting the safe and efficient clinical use of the company's products and the management of associated stock and equipment, following the relevant company processes and procedures.



Principal Duties and Responsibilities:

Provide customers with technical advice and appropriate training on the safe and effective use of the company's products and surgical techniques; primarily in a theatre setting:

- Supporting existing customers

- Training existing customers on new products

- Training new customers


Engage with both existing and new surgeons to develop robust sales opportunity pipeline and advise appropriate TM/Sales Lead of sales prospects.


Support customers with activities relating to the management of the company's stock and equipment including consignment inventory, loan kits, ordering patterns.


Maintain up-to-date records of customer activity on the company's CRM system, including information on customer usage, purchasing protocols and relevant competitor activity, working jointly with the appropriate Territory Manager/Sales Lead.


In addition to the customer facing activity, the CS will also support the development of product & procedure knowledge with the sales force. This may be teaching in a theatre setting, classroom teaching, or involvement in our Induction Training Programme.



Experience & profile:


  • Extensive theatre experience essential.
  • Experience of working closely with orthopaedic surgeons and theatre staff.
  • Previous experience of orthopaedic procedures and products strongly preferred.
  • Previous experience of teaching or training desirable.
  • Self-motivated, strong communication and organisational skills.
  • Ability to work independently and as part of a team.
  • Ability to coach and train others.



Other Information:

  • Requires ability to travel within the Republic of Ireland.
  • Requires ability to access and thrive in an operating theatre environment.
  • Requires ability to meet deadlines, manage multiple and diverse tasks against tight timelines.



Please note although the above is a description of the requirements of the role, as stated in your contract of employment, you may be required to carry out other reasonable duties as the Company may require from time to time.



Please note that all DCC Vital staff work within quality management systems and that all the above will apply to the product portfolio.